We appreciate that all residents are individuals and have a range of varying care needs and requirements.This is often a decision that prospective residents and their families find extremely difficult to make. We are fully cognitive of this and endeavour to make the transition to The Haven as smooth as possible.
Residency at The Haven includes help with personal care including medication, own bedroom (most with en-suite facilities), home cooked meals, unlimited drinks and snacks, laundry services and a range of daily activities and entertainments.
Care is delivered by highly trained and experienced staff. A robust monitoring and review process allows us to maintain the highest standard of service delivery at all times
Care Planning is central to our service. It is a constantly evolving document which dictates how we meet the ever-changing choices and needs of our residents.
We endeavor to involve both residents and advocates in the creation and management of the plan. The care plan is reviewed monthly and more frequently as care needs change to ensure the needs of our residents are being met.
The Haven is staffed by a team of experienced and motivated staff chosen for their caring nature and empathy.