At the Haven we deliver high levels of quality care that is fundamental to our residents.

 

Our care is person centred and all residents choices and wishes are respected.

 

Care is delivered in accordance with residents assessed needs and care plans.

 

To ensure that all members of the staff are trained to a high standard;

 

All staff undergo a rigorous induction process before they undertake any duties at The Haven.

 

All mandatory training includes first aid, fire safety, moving and handling and infection control.

 

Before new employees are allowed to work independently they are shadowed by experienced personnel

to gain the necessary skills and knowledge to deliver safe and effective person centered care.